West Corporation Debt Collection Complaint

Disclosure verification of debt not given enough info to verify debt

West Corporation Debt collection department,

Disclosure verification of debt Not given enough info to verify debt Arizona

I am filing a complaint with you because the - Police Dept. advised me to do so. I received a letter from West Asset management today -/-/15 about a - debt I am suppose to owe University - Acct # -. I have no knowledge of this debt. I contacted them by phone today and requested documentation proving I owe the debt and that I would happily pay once proof was received. All I got was that I owed money and that they were going to put in some sort of dispute status. I had been contacted a few months prior to this by this company and had the same conversation, show me some proof that I owe this debt and I will pay. I never heard back again until now. The fact that they seem unwilling to give some sort of proof that I owe this debt sounds real suspicious to me and prompted me to call the - Police. They referred me to you. I have a letter from them here and would like to fax a copy to you, just do n't know where. You can contact me at --, - - - - - - - AZ -, or text/call - ( leave a message, I work night shift I will get back to you ). Please look into this for me and let me know how I can be of assistance in helping resolve this issue. Like I said before, If I owe this debt then no problem paying it, I just need more than an anonymous phone call, official looking letter head, and a menacing tone of voice to prove that I owe. I am just afraid this might be another scam to pressure me into paying debts I do n't owe. Thank you very much.

West Corporation customer in Arizona
May 22, 2015

* Source: CFPB Complaint Database

West Corporation response to complaint:
Closed with explanation

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Contact West Corporation

https://www.west.com
(402) 963-1600
[email protected]
11808 Miracle Hills Dr
Omaha NE 68154
West Corporation
West Corporation

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