Disclosure verification of debt not given enough info to verify debt
West Corporation Debt collection department,
Disclosure verification of debt Not given enough info to verify debt Arizona
I am filing a complaint with you because the - Police Dept. advised me to do so. I received a letter from West Asset management today -/-/15 about a - debt I am suppose to owe University - Acct # -. I have no knowledge of this debt. I contacted them by phone today and requested documentation proving I owe the debt and that I would happily pay once proof was received. All I got was that I owed money and that they were going to put in some sort of dispute status. I had been contacted a few months prior to this by this company and had the same conversation, show me some proof that I owe this debt and I will pay. I never heard back again until now. The fact that they seem unwilling to give some sort of proof that I owe this debt sounds real suspicious to me and prompted me to call the - Police. They referred me to you. I have a letter from them here and would like to fax a copy to you, just do n't know where. You can contact me at --, - - - - - - - AZ -, or text/call - ( leave a message, I work night shift I will get back to you ). Please look into this for me and let me know how I can be of assistance in helping resolve this issue. Like I said before, If I owe this debt then no problem paying it, I just need more than an anonymous phone call, official looking letter head, and a menacing tone of voice to prove that I owe. I am just afraid this might be another scam to pressure me into paying debts I do n't owe. Thank you very much.
West Corporation customer in Arizona
May 22, 2015
* Source: CFPB Complaint Database
West Corporation response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.west.com |
Phone | (402) 963-1600 |
[email protected] | |
Address | 11808 Miracle Hills Dr Omaha NE 68154 |
West Corporation | |
West Corporation |
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