PayPal Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Bank account or service department,

Other bank product/service Account opening, closing, or management Missouri

I have a PayPal account, which I will never use and I want it removed/deleted/deactivated, etc. I 've been trying since - 2014 to delete my PayPal account myself without success. I have contacted PayPal a number of times to ask for PayPal 's assistance in deleting/removing/cancelling my account with no success. That leaves my financial information out there for whomever might be looking around to find. I also had a PayPal - which I was able to cancel that account but the PayPal - account is still linked to my PayPal account and of course my address appears on the statements which reside there with PayPal. I need and want the PayPal account closed/deleted/cancelled or whatever it takes so that no information is available anywhere to anyone. I 've sent email messages to - -, President and CEO -, PayPal - - - - -, - - - -, - -, CA -, -- and it appears just get passed along to a support type person and they can not or will not delete my account.

PayPal customer in Missouri
May 20, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints4/20135/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalAccount opening, closing, or management1.2%58.4%10.2%30.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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