Seterus Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Seterus Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Servicer ; seterus paid - flood ins premiums causing a $3000.00 negative escrow and by paying - flood agencies they voided - another. Then they refused to acknowledge the paid - when - was alread in place. They later added forced place coverage costing me another $350.00. And due to paying recent - premium late they cost me an additional $330.00. On top of $4800.00 to - - that was canceled and flood was in place at time they paid -. I am - and no reasonable assistance has been given and it has taken a stressful tole

Seterus customer in California
May 20, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Consumer disputes how Seterus handled their complaint

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