Higher Education Student Assistance Authority (HESAA) Student Loan Complaint

Non-federal student loan Can't repay my loan

Higher Education Student Assistance Authority (HESAA) Student loan department,

Non-federal student loan Can't repay my loan New Jersey

My daughters ' - from - - and - University. They have not been able to obtain jobs and I am the co-signer on their loans. We have all tried to contact NJ Class and have asked for unemployment forbearance, lower payments, consolidations and have been turned down on all request. They do not want to hear your problem and just want payment. They do not consider partial payments and do not understand your situation.

Higher Education Student Assistance Authority (HESAA) customer in New Jersey
May 17, 2015

* Source: CFPB Complaint Database

Higher Education Student Assistance Authority (HESAA) response to complaint:
Closed with explanation

Consumer disputes how Higher Education Student Assistance Authority (HESAA) handled their complaint

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