Tower Loan Debt Collection Complaint

Other (phone, health club, etc.) Improper contact or sharing of info contacted me instead of my attorney

Tower Loan Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Contacted me instead of my attorney Louisiana

I took out a loan with your company to pay a medical bill. At the time I had a good job and paid on time. -/-/- I was laid off. I lost my home and just about anything of value. I informed chelsey and andy at tower loan that I lost my job. Even after that I made a few payments to catch up then, I no longer had any income but unemployment $200.00, weekly. I went to - - to start my bankruptcy proceedings. The harassing phone calls started by - and -. They started to call my minor child 's cellphone number. He came to me crying and upset saying that some people said that I owed money to Tower Loan and they wanted payment. He wanted to know if I was going to jail because the callers told him I should pay up or their would be other actions. I called tower loan again, spoke with - and told her again that I had nothing but unemployment and was filing bankruptcy. - told me that I should use the entire $200.00 to pay tower loan instead of paying rent or buying food. The harassment stopped for a


now. Since he was a minor he was frightened of the man. My child called me on my cell phone to speak with -. - took my son 's phone from him and told me that he wanted payment now for the loan or he would return to my home. I am terrified and do n't know what to do. I am afraid that this man from tower loan will continue to stalk me and my child. I am single mother who lives alone with my child. Is there anyone in the corporate headquarters of tower loan who can stop the employees of tower loan in -, louisiana from stalking me and my child? I can not help that my company laid me off. - - -

Tower Loan customer in Louisiana
May 16, 2015

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

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