BB&T Financial Debt collection department,
Communication tactics Frequent or repeated calls Nevada
My car loan with Regional Acceptance has language in the agreement that states we have two weeks past due date before it is considered late and beyond that there is a charge that can be negotiated with a payment arrangement, I continually make payment arrangements but I recieve -- calls a day once the due date has past. I have requested they stop and they continue, please help. I always pay my bill including any late fees, I 've never missed a payment. My only issue is sometimes I 'm late.
BB&T Financial customer in Nevada
May 15, 2015
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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