Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

I represent a homeowner who has a loan with Carrington Mortgage. We have had a buyer in contract for over a year now. Carrington has been reviewing our short sale for that much time as well. Finally when I thought we would be getting the approval, Carrington closed our file out stating that we did not provide the correct documents that they required for the short sale to be reviewed.


I did provide them with the Deed of Reconveyance from - for a - lien that was satisfied over 10 years ago. Carrington wanted a Release Of Lien recorded document and not the Deed of Reconveyance document that we provided them from our County Court House. I spoke to title about this document that Carrington wanted and they told me in the Sate of Washington, we do not provide or do Release of Lien recorded documents for that type of lien. ONLY a Deed of Reconveyance is given to the bank and seller for this satisfaction of lien. Title even spoke to the supervisor at Carrington about this and told them that there is NO SUCH document when we have the Deed of Reconveyance. Carrington did not care that even a Title officer telling them that what they already have what is legally needed to satisfy that lien. They sill refused to work with me or the seller in getting this short sale back active in review and allow this document to satisfy this requirement. This is absolutely not legal to hold a sellers home hostage and not allow them to exercise their rights to do a short sale when all of the required documentation was provided.