PayPal Prepaid Card Complaint

General purpose card Managing, opening, or closing account

PayPal Prepaid card department,

General purpose card Managing, opening, or closing account Mississippi

I have - PayPal accounts. PayPal restricted both accounts on - -, 2014. They were very difficult to reach. When I did reach them, they asked me to send them some information, which I promptly faxed to them. I called them once again, and they told me they would release my money in 6 months. While I was extremely unhappy about them essentially stealing my money for 6 months, I decided to wait ti out. Now, it 's been more than 6 months, and PayPal will not give me my money. - account is --. I has $830.00 in it. The other account is --. It has $40.00 in it. I would greatly appreciate your assistance in getting my money back. Thank you, - -

PayPal customer in Mississippi
May 11, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
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