PayPal Debt Collection Complaint

Cont'd attempts collect debt not owed debt resulted from identity theft

PayPal Debt collection department,

Cont'd attempts collect debt not owed Debt resulted from identity theft Virginia

I received a PayPal debit card in the mail which I had NOT requested. The card was sent to my home address in the name of - -. '' I immediately called PayPal to cancel the card and to find out what had happened. The representative acknowledged that the account had been opened using stolen information. I subsequently communicated with the PayPal representative by e-mail ( which I have ) to confirm that the account had been closed and that the matter was resolved. I am now being harassed by a debt collection company ( - - -, -. ) with respect to amounts owed to PayPal relating to the fraudulently opened account.

PayPal customer in Virginia
May 01, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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(408) 967-1000
2211 N 1st St
San Jose CA 95131
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