Citibank Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Citibank Mortgage department,

Conventional fixed mortgage Settlement process and costs Indiana

- -, of - - -, -, Indiana - was charged an additional year 's mortgage payments for his home. The home was purchased in - with a - mortgage and should have been paid in full in -. This did not happened, he was charged for an additional - for this error that was made. In - - he owed -, a check was sent for - which is the regular scheduled payment. They refused to apply the check to the final mortgage payment and stataed the money was applied to interest fees.

Citibank customer in Indiana
Apr 29, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20165/20168/201611/20162/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSettlement process and costs1.1%74.3%9.1%6.4%2.6%5.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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