Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Northern Mariana Islands

( To preface this may be nothing but it is from Seterus and I do n't trust them. ) Seterus sent a letter on -/-/15 saying there was an escrow deficiency, they discovered this because they FINALLY paid my insurance and property taxes ( which you helped me with ). I could pay $1000.00 or just have it go on my mortgage as a higher mortgage payment. Old payment - for P and I and Escrow - new payment P and I - Escrow - and escrow shortage is - with a new payment of -. Not sure why the escrow went up almost $20.00 and also a new payment of $17.00 added on. I have read that they mess around with the escrow to rip people off. Total insurance and Prop taxes are -. If they did n't get a payment from me in 30 days for the full payment they would assume I wanted it added to the mortgage payments. Address to send it to was Seterus -. - - -, CA -. Today -/-/2015 I got a letter from them saying We recently sent you a shortage of Deficiency Payment coupon with an incorrect payment address. If you already sent your payment to the incorrect address, it will be returned to you. Please resend it to Seterus, Inc., - - - : - -, CA - immediately. To accommodate this, we have extended the due date to be 60 days from the original letter date with no late fee. Number they give is -. The letter was sent from - -, -. They have a physical address in - Oregon, Payments to be sent to the address I gave you and Correspondence to - - - - -. The whole thing seems very suspect. I wrote them a letter enclosing all of my correspondence with them and told them I was contacting your organization because they have been so slimy in the past. Thanks, -