TD Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I am an account holder with TD Bank. I sought to deposit a number of checks yesterday at the branch located at - - - - - PA -, including - check that my husband signed over to me. My husband was with me and showed them a valid PA driver 's license for ID. They refused to deposit it and then refused me any service at all when I insisted that they provide me with this simple banking service. The branch manager was completely unhelpful and unaware of and uninterested in basic banking regulations and my rights as a consumer. Decent customer service was absent. I called the - number for customer service, and there was no satisfactory result. I was told that I could not speak to an upper level supervisor, the person with whom I was speaking would not identify himself other than a - name ; and he refused to provide a control number for the call. I will be closing my account and taking my business elsewhere. I advise others to avoid this institution.

TD Bank customer in Pennsylvania
Apr 28, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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