Other bank product/service Account opening, closing, or management
PayPal Bank account or service department,
Other bank product/service Account opening, closing, or management Ohio
I attempted to make a payment using my mobile PayPal account on my phone. When I thought I had sent the payment I was enrolled in the PayPal Credit program and the very small payment ( appr $22.00 ) was paid by a pre-approved '' PayPal Credit. I would n't have even know I was enrolled unless I had received an email Congratulating '' me! I NEVER intended to enroll and there was no - verification step to confirm I wanted to. The problem is, I am in the process of securing a mortgage and trying to maintain a high credit rating. PayPal through this process has submitted a hard '' credit check on my credit report which could hurt my credit rating as well as my ability to secure the loan!
PayPal customer in Ohio
Apr 27, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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