Broward Adjustment Services, Inc. Debt Collection Complaint

Broward Adjustment Services, Inc. Debt collection department,

Medical Improper contact or sharing of info Talked to a third party about my debt Virgin Islands

I contacted Broward Adjustment Services ( BAS '' ) by phone to pay an outstanding debt that is owed to the University - - medical facilities. On - -, 2015, I authorized BAS to withdraw a payment from my checking account in the amount of $480.00 - to pay the total amount due in full. I was informed that my receipt would be the statement from my bank. In addition to the bank statement, I requested that BAS send me a written notice confirming that the payment was made, and that my account with the collection agency was closed. The representative who I spoke to that day updated by contact information, and confirmed that a confirmation would be mailed to my mailing address. On - -, 2015, when I checked my bank account to see whether the payment had been made to BAS or the University - -, I noticed that the $480.00 was withdrawn from


- - - - -. '' This is not the correct payee. I contacted BAS today, on - -, 2015, to inform them that they wrote and processed the check by sending the payment to the wrong payee. The representative who I spoke to, - ( Last Name Unknown ), told me that the bank statement was my receipt and refused to provide me with information as to whom the payment had been made. She also refused to send me confirmation in writing that my account was closed, and that the debt had been closed. I explained to her that the statement can not serve as a receipt being that it shows that a payment was made to the wrong party. If the creditor was to seek confirmation of payment from me in the future, I have absolutely nothing that definitively states that the payment was made to BAS, or the University - -.