KeyBank NA Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

KeyBank NA Bank account or service department,

Checking account Problems caused by my funds being low New York

keyBank has been charging me overdraft fees stay in that I am transferring funds from account to account within the same bank reflecting that I had the money would be in the account I when I transfer it says that is available and then they would apply overdraft fees they in that the account was not accurate continuously hitting people with overdraft obsessively their system is not up-to-date and give an accurate information I opt out for not to have the overdraft fees stay in if the money if the monies not in the - do n't let the transaction go through I feel like KeyBank is has figured out a way around the government new law to charge customers overdraft fees and fees and so on

KeyBank NA customer in New York
Apr 24, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3KeyBank NAComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20144/20145/20146/20148/20149/201410/201412/20141/20153/20154/20155/20156/20157/20158/201511/201512/20151/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3KeyBank NAProblems caused by my funds being low1.0%24.3%64.1%3.9%4.9%1.0%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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