Seterus Mortgage Complaint

Seterus Mortgage department,

Other mortgage Loan servicing, payments, escrow account Georgia

I have a mortgage loan with - - in which I received a loan modification. The mortgage servicer is Seterus. In - I filed for bankruptcy in court with my lawyer. My lawyer asked for a reaffirmation for the mortgage because I did not file the residence as part of the bankruptcy. I want to continue to live in my condo and pay my payments. The lawyer has not been able to get them to send the reaffirmation papers so the we filed a continuance on the Bankruptcy until those papers could be presented to the Court. We can not give them a date to complete the hearing without the reaffirmation papers. The lawyer has called several times with no response. I have also filed a complaint with - - on the mortgage servicer ( Seterus ) handling of this issue. The lawyer said he never saw any papers take that long or any company not respond they way they have. I am hoping to put this behind me soon. Can you help by getting Seterus to send the lawyer the papers. They have all the information to get the papers in the mail. Thank you. - - - - -, GA ( - ) -