Discover Credit Card Complaint

Credit line increase/decrease

Discover Credit card department,

Credit line increase/decrease New York

Discover card lowered my credit line on or about -/-/- without any notification, causing me to incur fees for rejection of automatic scheduled payment. On or about -/-/- Discover had sent me an e-mail asking me for income information, which I supplied. I called Discover on -/-/- when I learned of the credit line reduction and they claim to have mailed me a letter regarding the action, I have recived no such letter. I have had this card since -/-/- with no late payments, missed payments, etc.

Discover customer in New York
Apr 22, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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How Discover handles Credit line increase/decrease complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20123/20135/20136/20138/20139/201311/201312/20131/20143/20144/20146/20147/20148/201411/201412/20143/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20166/20168/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit line increase/decrease81.5%1.2%3.7%2.5%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.4%73.3%5.8%8.2%2.3%9.7%0.1%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
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Sale Lake city UT 84130
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