PayPal Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Bank account or service department,

Other bank product/service Account opening, closing, or management North Carolina

I just signed up for a PayPal Account in - 2015 and used it for about 3 months then i got a email that my account was on hold. I called in and they informed me that i have - other accounts that have negative balances - over $6000.00 and the other almost $3000.00. I am a victim of identity theft previously so i informed them of this and they told me to fax the information in. So i called FTC to get the affidavit sent to me with the pay pal accounts added to the list of accounts opened without my knowledge. I sent the information to papal and got denied - times and appealing. I was told pay pal was over the federal government and that i am being held responsible for both accounts and that they are going to keep my money its almost $700.00 in my pay pal account its messed me up and is putting all of my bills behind.

PayPal customer in North Carolina
Apr 21, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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