Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Seterus Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California
THIS LOAN WAS SOLD TO SETERUS BY -. THE STATEMENTS WERE MAILED TO MY ADDRESS INSTEAD OF MY PO BO- IN -. THERE IS NO MAIL DELIVERY TO MY ADDRESS OR ANY IN THE TOWN OF -, ONLY PO BO- DELIVERY. I DID NOT GET THE STATEMENTS AND, THEREFORE COULD NOT PAY THE BILL. I WAS NEVER LATE ANY OTHER TIME. IT SHOULD NOT BE REPORTED AS A LATE PAYMENT.
Seterus customer in California
Apr 17, 2015
* Source: CFPB Complaint Database
Seterus response to complaint:
Closed with explanation
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