DriveTime Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

DriveTime Consumer loan department,

Vehicle loan Shopping for a loan or lease Florida

Purchased vehicle - -/-/- from Drive Time located in - Florida due to having no established credit. - of Drive Time 's key selling points is that they reported to ALL - credit bureaus monthly and this would help to establish, build credit history & rating. Payments were & have been being made as contract specified. I created a - account a few months ago to keep track of credit and realized that Drive Time had stopped reporting my payments since - -/-/-. This caused my credit score to drop significantly. I immediately contacted Drive Time concerning this issue and was told there is a glitch in there reporting system to the credit bureaus. I stressed to Drive Time that this issue was causing a derogatory reflection on my credit. Drive Time stated they would hopefully have the issue corrected within 30 days. I filed a complaint with the BBB on -/-/-/-/- located in Arizona where Drive Time 's corporate office is located. I have yet to hear from the complaint and it has been over a month. Drive Time did finally report to - a partial payment history reflecting til - -/-/- but did not report to - and I 'm not sure about -. The payment history is missing for - - -/-/- thus this is still affecting my credit score. Drive Time has not made an effort to contact me in regards to the complaint filed. I believe that I was given false advertisement & sales practices. I would like a representative of Drive Time to contact me in regards to this serious issue and resolve this matter immediately. I have been working very hard with building my credit & this issue has caused unnecessary time & financial stress.

DriveTime customer in Florida
Apr 15, 2015

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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