TD Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank Bank account or service department,

Checking account Deposits and withdrawals District of Columbia

I noticed today that over the course of four months ( -, -, -, - 2015 ) my bank account was debited $40.00 each month by -. The debits appeared on my bank account statement as - WEB PMTS '' and - WEB PMTS '' A quick search through Google shows that other individuals have been scammed by the same entity. A call to the number listed for the company goes only to a voicemail account. The company website lists a location at - - - - -, -, DE, -. However, many online have noted that this is likely a scam originating from outside of the United States. I filed a claim with my bank and they are investigating. However, the source of this scam needs to be found and stopped. An alert should be sent to US financial institutions. I imagine that because the amounts are relatively small there are a number of these fraudulent debits that are going unnoticed. Because I just noticed this activity, I am not able to receive a credit for the first debit that occurred in - 2015. This needs to be stopped before it happens to more people.

TD Bank customer in District of Columbia
Apr 14, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankDeposits and withdrawals0.2%50.3%39.3%4.0%2.6%3.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
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