Citibank Debt collection department,
Credit card Communication tactics Frequent or repeated calls Virginia
My Macy 's bill was due - -. By - - I received - phone calls. The first call was at - and the last call was at -. On Sunday, - - I received another call at - -. On Monday, - -, received - more calls in the afternoon hours between -. On Tursday, - -, I received another - calls. - at - and the other later in the afternoon.on Wednesday, - - I received - more calls, the first coming in at - and the last at -. On Thursday, - -, I received a total of - phone calls. The - call was at -. After which, I went online and made a partial payment to try and subside the calls. I continued to receive the for calls after I made the partial payment. Later that evening when I got off work, I called and complained about the harassment. They made a note in my file. There was no apology, just blaming the automated system they have. I can understand calling a person once a day after there bill is late, but only being late by a week should not substantiate nearly - calls in that week alone.
Citibank customer in Virginia
Apr 10, 2015
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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