BB&T Financial Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

BB&T Financial Consumer loan department,

Vehicle loan Taking out the loan or lease Massachusetts

I - - of - - - - recently purchased a -/-/- - sel and took out a used car loanmy previous car loan was through - bank of massachusetts for $280.00 per monthand I was never informed previously that my loan was sold to branch banking and trust company - - - of - - - - - texas - never received a phone call or letter from - Bank telling me my auto loan was soldmy new loan payments start as of -/-/- with - Bank - - Ma. the payments will be $360.00 per month and I am on a fixed income from social security and - I only receive $1500.00 per month and I can pay the new loan but I ca n't pay the other loan payment.I would like this resolved as soon as possible before my new payments startI think this is a scam or fraud and it should be investigated by the consumer protection agencyI will not be scamed or have my assets be taken from meRegards- -

BB&T Financial customer in Massachusetts
Apr 08, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints11/20123/20135/20136/201312/20131/20142/20143/20145/20147/20148/20149/201410/201411/20144/20155/20157/20158/201512/20154/20165/20167/20169/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialTaking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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