JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Settlement process and costs Texas

On - - 2014 I asked for a GFE and they gave me Closing Costs Worksheet with Estimated Closing Costs of almost - and an interest rate of - for 180 months. After that, they sent me a letter dated - - 2014 with additional closing costs totaling -. I then spoke to - - and - - and - assured me of the - if the appraisal comes in okay. - also acknowledged that the property was a duplex. On - - 2014, the settlement statement ( HUD-1 ) showed - due for closing costs that I rolled into my loan, which originally was - less discounts ended up being -. I ended up closing the loan due to the amount of time that had passed.

JPMorgan Chase customer in Texas
Apr 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

Consumer disputes how JPMorgan Chase handled their complaint

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseSettlement process and costs1.9%74.8%9.6%3.5%2.8%6.8%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

Loading similar complaints