JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Settlement process and costs Florida

( 1 ) - - - ( - ) - /- --Prop Taxes pd by Chase HM Fin Tax - - -/-/- - - report incorrect prin.bal & why pymt going up - - - bcuz new loan u just signed. --I did not just sign any loan ; --u did n't sign - loan? -NO. --u did sign- loan right? --WHAT? -- dollars? --loan? -NO, I have NVER signed ANY 100,000 dollar loans EVER. --looks like u pd it u dwn to- then since u had such good credit & Sumthin about points bal went dwn -. --asked to speak to a supervisor to report this. --let me transfer u. - - ; who told me that there is nothing they can do ; I should report it to the police ; --asked how much do I need to bring pymt $ -? He said, $4000.00, I put $4000.00 on prin & wrote $1300.00 ck for - pymt.I called the police & was told I to go to station & fill out a report. - ( - ) - dup - loans but dif sigs & dif dates.-/-/- - - looks like Notary handwriting date next to forged sigs,


loan that they ca n't access.Only way Chase can help is if I sign a loan - them. Black mail? - - - first of the Chase employees to contact me, then - - who I met at the branch & sat w her & - - to go over re-fi options. I did not sign or agree to anything. - - started telling me I need to re visit my loan & what kind of loan would I like? I said nothing I do n't want to sign any loans.She said - down no closing costs.No employ.verific. She starts mailing all dif. loan pkgs - - - said, if u do n't sign then u will miss out on the HARP program it is ending soon & Chase will have to verify income if u re-fi later & since u are unemployed not signing now will cause u to lose the 4.2 % rate & have to pay closing costs if u decided not to sign now ''. - signing Chase branch - - - -, -, FL - was traumatizing. I was forced under extreme duress to sign, when I did not want to ; when - took my paperwork & I got up to go w her ; knowing this is when things are switched ; I told her, no I will come w u to make the copy ''. She said I 'm was not allowed behind the coded locked doors & re-assured me I can trust her. I was not comfortable at all. My gut was telling me something is up. She came out sweating, stalling, wringing her hands & looking outside like she was expecting someone. I was about to sit down & to look over the loan I just signed when this man walks in ; asking me where is my husband? He 's on the loan he needs to be here. I said he 's not signing my loan ; he started yelling call him right now get him over here. I said we 've never signed any home loans together ; he 's not coming.His face starts turning red he yells get him on the ph I 'll talk to him. I call & he asks is that him yelling I said yes. He wants to speak to you, he said no. I 'm calling the police. I tell this - guy he 's not coming but the police are. I walk outside & left w/out signing title ppkwk. - - - never came through w their promises to investigate or help clear up incorrect prin.bal.- never returns my calls, hides when I show up at the branch.- quits.- AmTitle - - - - called - day like clock wk ; 1yr Last call -/-/-.Threatening me if my husband does n't sign they 'll call the police.I said Pls do. ( - ) -/-/- - handwriten- top -/-/- - incorrect prin.bal.-_lied black-mail_signed under duress_VOID1stAm re-filed -VOID to Cover-up dubl sig forged -

JPMorgan Chase customer in Florida
Apr 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseSettlement process and costs1.9%74.8%9.6%3.5%2.8%6.8%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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