HSBC Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt is not mine Minnesota
- - - - -, a collection agency failed to validate an account. They continue to report the invalidated account to the - credit reporting agencies. In -/-/- I requested my free annual credit reports. On my credit reports I noticed an entry by - - - - -. In -/-/- I mailed - - - - a letter requesting validation. The information I requested in my validation letter were as follows:1. What the money they say I owe is for. 2. Explain and show me how you calculated what you say I owe ; 3. Provide me with copies of any papers that show I agreed to pay what they say I owe ; 4. Provide a verification or copy of any judgment if applicable ; 5. Identify the original creditor ; 6. Show me that they are licensed to collect in Minnesota ; 7. Provide me with their license numbers and Registered Agent. They received it around the end of -/-/-. In -/-/- I received their response. Their response was a computerized printout on their own letterhead. Furthermore, they were n't able to provide the information listed above. I allowed two months to pass by giving them sufficient time to send me some actual validation. In -/-/- I mailed them a follow up letter to the response they mailed me in -/-/-. In the letter I informed - - - - - that they did not validate the account according to the Fair Debt Collection Practices Act. I included a copy of the FTC 's - - - -. I wrote them that according to this opinion letter when a collection agency reports an account to the credit reporting agencies, this constitutes collection activity. The Statute of Limitations on the alleged account they are trying to collect has expired. Furthermore, I included a copy of the FTC 's - Opinion Letter. According to this letter a computerized print out if a debt does not constitute debt validation. Again their response was a computer printout on their own letterhead. I received this response in -.
HSBC customer in Minnesota
Apr 06, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://us.hsbc.com/ |
Phone | (212) 525-5000 |
[email protected] | |
Address | 452 5th Ave Fl 22 New York NY 10018 |
HSBC | |
HSBC |
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