BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Alabama

A check in the amount of $3700.00 was deposited into our bank around - - but has not shown up on our bank statements. We have been tracking the bank statements in the event there was a delay or problem and as of the - statement still no deposit was shown. We contacted our bank, the 1-800 number and the - local branches. No one has any information about the deposit. The organization that issued us the check says the check did clear their bank - - but say there is no information readily on the check to identify what bank processed the deposit. What do we do? Are there not tracking numbers to identify all banks involved in check deposit transactions?