Barclays Credit Card Complaint

Barclays Credit card department,

Credit card protection / Debt protection Massachusetts

I noticed a couple of unauthorized charges on my statement - months ago. I immediately called the card company to report the fraud. They removed the charges and issued a new card. On my next statement, I discovered that they had transferred the charges to the new account. I have not activated the new card. I called again and was informed by a fraud agent that the charges, along with the new fees and interest, would clear in a couple of weeks. They have not. I 've been getting dunning notices on a regular basis, and my credit score dropped - points overnight.