JPMorgan Chase Mortgage Complaint

VA mortgage Settlement process and costs

JPMorgan Chase Mortgage department,

VA mortgage Settlement process and costs Virginia

My family and I found a beautiful short-sale home from Chase Bank in -/-/-. We placed an offer that was accepted by both the seller and the Chase bank but, in -/-/- Chase came back and requested more money. At - we offered $260000.00 using a VA backed loan with the seller covering all closing cost at 2 %. When chase came back requesting a final offer in -, we raised our offer to $270000.00 with the seller covering closing cost at 3 %. This was accepted and on -/-/- we went to settlement and close on the home, all documents were signed and I was given the keys to our new home. However, a couple hours later my realtor and broker called to inform me Chase did not accept the HUD-1 statement and wanted more money to the tune of $3500.00 ( $2000.00 escrow and an additional $1500.00 ). As a - and wounded veteran I was appalled by the GREED and DISHONORABLE behavior displayed by employees of Chase bank that are willing to let another veteran ( the seller ) go into foreclosure for $3500.00.

JPMorgan Chase customer in Virginia
Apr 02, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseSettlement process and costs1.9%74.8%9.6%3.5%2.8%6.8%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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