CarMax, Inc. Consumer loan department,
Vehicle lease Problems when you are unable to pay Texas
I purschased a car from Carmax back in 2013 and have not even had the vehicle over 24 months and the transmissioon has been replaced twice by - which carmax is contracted with and transmission was replaced again 3 months later and i 'm still having technical difficulties with the vehicle the transmission still signaling transmission hot idle engine, however I believe Carmax may have sold me a bad vehicle when i purschased the vehicle it had about - miles and now well under - again the vehicle should not have given me major problem in so little time, i believe i was leased a bad vehicle and would like a replacement car or refunded some of my money back for dealing with the issue and i do n't want to move forward with the same problem after it reached the maxium mileage and not covered under warranty.
CarMax, Inc. customer in Texas
Apr 01, 2015
* Source: CFPB Complaint Database
CarMax, Inc. response to complaint:
Closed with explanation
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