Review and analysis of over 14 complaints against CarMax, Inc.
CarMax, Inc. consumers have reported over 14 official complaints related to Problems when you are unable to pay. Out of the 14 consumer complaints against CarMax, Inc., 14% were disputed by the consumer (i.e. the consumer was not happy with how CarMax, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against CarMax, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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CarMax, Inc. Consumer Loan problems when you are unable to pay May 28, 2016 - CarMax auto finance has taken advantage of our family, gave us a high interest rate, we have paid over 4 years now and tried to work a settlement offer and refinance for a lower payment and they will not cooperate whatsoever. We are having financial hardships, my husband has been on - leave and I am a - - - that works only 9.25 months a year. We have tried to contact the company with a reasonable settlement to deliver the car as a voluntary repo with a settlement paid status so they do not come for the balance since the car has been paid in full from the price sold, they can still ... |
CarMax, Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay October 21, 2015 - I have filed a previous complaint against carmax auto finance, they broke the law and aware of it but. Did not acknowledge it,, they called prior to the complaint and left messages and then called the same number multiple times each day, after they let. When I filed a complaint they stopped calling, they tagged my account with a - which I did not request, just want them to be respectful when they call. ... |
CarMax, Inc. Consumer loan problems when you are unable to pay October 1, 2015 - On - I was coerced into buying a used car from a used auto dealer by - individuals, who then drove off with the car and that was the last I saw of them. They threatened to do bodily harm to my family if I did not go along with them. To prove they were serious, while I was buying the car they had friends of theirs, go to my parents house and steal my motorcycle, fortunately my parents were n't home. It is important to note that I am - I and was completely off my medication and in a - ; which means I was not in a -. The monthly car and insurance payments came to $910.00 per mont... |
CarMax, Inc. Consumer loan problems when you are unable to pay April 11, 2015 - I was not informed in writing regarding a possible charge off for bad debt nor given the chance to rectify the situation which I could have done. I have been paying on the car loan for four months not knowing it had been charged off. When I attempted to contact the company for past due amount and payoff quote I was denied the information. I was also harassed and threatened by a collection agency and she did n't provide me with a name of the agency or information on her call until she started calling around to people I know, which I am not sure how she got those numbers. I attempted to come to ... |
CarMax, Inc. Consumer loan problems when you are unable to pay April 1, 2015 - I purschased a car from Carmax back in 2013 and have not even had the vehicle over 24 months and the transmissioon has been replaced twice by - which carmax is contracted with and transmission was replaced again 3 months later and i 'm still having technical difficulties with the vehicle the transmission still signaling transmission hot idle engine, however I believe Carmax may have sold me a bad vehicle when i purschased the vehicle it had about - miles and now well under - again the vehicle should not have given me major problem in so little time, i believe i was leased a bad vehicl... |