Citibank Consumer Loan Complaint

Citibank Consumer loan department,

Installment loan Managing the loan or lease New York

Hi, I have a personal loan through one main financial. I have insurance on my loan, if I am out of work the insurance will make the payments so I do n't get behind in my loan payments. I was out of work on -. I contacted one main financial to let them know I was out of work, so they could submit a claim. one main contacted me to set up the paperwork needed to submit the claim. as the claim was processed, a member of the company contacted me. he left a - minute message on my phone. the message that left was very inappropriate. message stated was the gentleman on the phone started of by sounding - and saying hey I love -, I love big -, I could play with an suck on big - for hours. Then talking about movies, Grandmas boy. - year old -, with co workers in the office. then he said they were - while watching these movies. message ended. I then contacted the district manager stating my complaint, he said that he would look into it. I felt that he blew our conversation off. nothing was done.