Navy FCU Credit Card Complaint

Navy FCU Credit card department,

Delinquent account Pennsylvania

NFCU credit card put my account in collections after 84 days past due. I was having on going conversations with - - in the NFCU collections department that I wanted to make payments but that I was unemployed. On Day - of being past due, I called - - to make a payment and I was informed that my account had been given to the law firm of - -. I asked why would you give my account away and she replied that You did n't seem like you were was going to pay. '' Since NFCU tapes all conversations I informed - -, - - -, to not destroy those tapes. I called the law office with the number provided by - - and was informed that accounts are never given over to collections before 90 days. I immediately made the payment to the law firm, a - -. In the process of making the payment I found out that NFCU did n't even give the law office my correct address, NFCU gave an address to the law office that I have n't lived at in over 15 years. NFCU sends me billing statements, collection letters and advertisement to the correct address every other week. If I had not called NFCU to make a payment I do n't know where this would have ended up, having not received any notice. Was that a deliberate action take by NFCU or the law firm. Please respond as to my rights. This does not seem like this was correctly handled. And, also now my credit rating will go even lower when it was not necessary. I have attached a letter from NFCU from the year 2005 that shows the account number and my correct address. It proves they had my address for 10 years.