Seterus Mortgage Complaint

Seterus Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

My mortgage was sold to Seterus around - of -/-/2014. I had previously sent a payment of $57.00 to cover an escrow shortage to my prior mortgage company. When my loan transferred, the amount of $57.00 was credited to my escrow account as of - -, -/-/2014, however my payment was a higher amount. I contacted them on - -/-/2014 and was told that they would not be able to credit that amount since it was received by -. They proceeded to tell me my mortgage payment would be increased to $1100.00 per month and would not be the $1100.00. The amount of $57.00 was listed on my - - statement for the month of - from Seterus as a single payment to my escrow account. Yet, I had to make the higher payment amount of $110000.00.