Capital One Credit card department,
I have an - FICO score, - in available credit, and & lt ; $2000.00 in debt in any given month. Today I received an email from Capital One inviting me to do a balance transfer, that appears to be in violation of the Credit Reform Law. A section of the email stated : '' If you pay your balance in full each month, you do not pay interest on your purchases. Please note, after you accept this offer, you will begin paying interest on all new purchases, even if you pay your purchase balance in full each month. To avoid paying interest on new purchases, you must pay your total balance in full ( including balances from this offer ) by the due date each month. . This appears to be in violation of the law that states that payments shall be applied to highest interest debt first.
Capital One customer in Colorado
Mar 25, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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