BB&T Financial Credit card department,
BB & T received an electronic payment on my account. On at least - occasions, they took excessive days to post the payment, making the account past due and thus charging a late fee. - instance was 9 days ( 6 business days ) ; the other was 13 days ( 8 business days ). They refuse to waive the late fees saying it takes several days to post payments.
BB&T Financial customer in Georgia
Mar 22, 2015
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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