BB&T Financial Credit Card Complaint

Late fee

BB&T Financial Credit card department,

Late fee Georgia

BB & T received an electronic payment on my account. On at least - occasions, they took excessive days to post the payment, making the account past due and thus charging a late fee. - instance was 9 days ( 6 business days ) ; the other was 13 days ( 8 business days ). They refuse to waive the late fees saying it takes several days to post payments.

BB&T Financial customer in Georgia
Mar 22, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints6/20127/20138/20136/20142/20153/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialLate fee71.4%14.3%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints