Review and analysis of over 7 complaints against BB&T Financial
BB&T Financial consumers have reported over 7 official complaints related to Late fee. Out of the 7 consumer complaints against BB&T Financial, 14% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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BB&T Financial Credit card late fee March 22, 2015 - BB & T received an electronic payment on my account. On at least - occasions, they took excessive days to post the payment, making the account past due and thus charging a late fee. - instance was 9 days ( 6 business days ) ; the other was 13 days ( 8 business days ). They refuse to waive the late fees saying it takes several days to post payments. ... |