Barclays Credit card department,
Credit determination Washington
I have excellent credit with a credit score over -, no delinquencies, no current balances, as I pay off my balances each month, and yet every time I apply for an - - card - which is through Barclay 's Bank - I am denied. I have a - Barclay 's card with an excellent history, so I sent an online secure message to Barclay 's, which they not only refuse to address, but also refuse to escalate the matter to the corporate office. I am sick and tired of being treated like garbage by these banks. They lie, cheat, and steal from loyal customers, which is completely inappropriate, especially with customers with as excellent payment records as I have. I deserve an explanation in writing as to why this keeps happening, and CFPB has a responsibility to see that these issues are addressed in writing, not just blow off complaints by merely sending a copy of the bank 's lame response to the complainant.
Barclays customer in Washington
Mar 21, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with explanation
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