Urban Financial of America, LLC consumers have reported over 28 official complaints. Out of the 28 consumer complaints against Urban Financial of America, LLC, 46% were disputed by the consumer (i.e. the consumer was not happy with how Urban Financial of America, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Urban Financial of America, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 9 | 67% |
| Loan modification,collection,foreclosure | 8 | 25% |
| Application, originator, mortgage broker | 4 | 50% |
| Settlement process and costs | 3 | 33% |
| Credit decision / Underwriting | 2 | 100% |
| Disclosure verification of debt | 1 | 0% |
| Other | 1 | 0% |
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Stop CallsUrban Financial of America, LLC Mortgage application, originator, mortgage broker October 23, 2015 - Applied for a Reverse Mortgage at Urban Financial Of America. Send in every document that was needed to complete the process. The loan officer - - mention to me.he did not know how to work on a purchase reverse mortgage but the company will complete in a.couple of weeks. This was the first week in -. They waited the last minute to do the appraisal. The company asked me - separate occasion for the same documents. I spoken to various levels of commands in the company still nothing. My identity was stolen 2 years ago.submitted the police report and other documentation of that incident... |
Urban Financial of America, LLC Mortgage loan modification,collection,foreclosure October 23, 2015 - PARENTS CUSTOM BUILT A HOME IN -/-/-. THERE HAS BEEN SEVERE DAMAGES ON GOING WITH THIS HOUSE. IN -/-/-, THE DAMAGES MOUNTED OVER -. MY MOTHER WAS FORCED INTO TAKING OUT A REVERSE MORTGAGE IN ORDER TO REPLACE THE ROOF IN -/-/-. IN -/-/-, -, WE FOUND OUT THAT THE MAIN SEWER LINE RUNS ALONG THE LEFT SIDE OF THE HOUSE WITHOUT AN EASEMENT. IN CONTACTING THE ENGINEER DEPARTMENT FOR THE CITY, WE WERE INFORMED THAT THE CITY OWED US A GREAT DEAL OF MONEY AND THE TA-ES WOULD BE TAKEN CARE OF BY THEM SINCE WE WERE FINANCIAL BROKE BECAUSE OF ALL THE DAMAGES WE PAID FOR OVER THE Y... |
Urban Financial of America, LLC Mortgage loan modification,collection,foreclosure October 7, 2015 - THIS IS NOT A DUPLICATE COMPLAINT. In -/-/-, my grandfather was -/-/- years old, a -, a veteran that was -, when Urban Financial of America , LLC ( Urban Financial '' ) sent a Truth In Lending Act ( TILA '' ) letter stating that it was the master servicer and creditor for my grandfather 's reverse mortgage ( the Reverse Mortgage '' ). Urban Financial, hid and misrepresented facts about the Reverse Mortgage while my grandfather was alive. My grandfather died in -/-/-. Currently, Urban Financial is trying to foreclose on the home that I inherited from my grandparents ( th... |