Standard Mortgage Corporation consumers have reported over 16 official complaints. Out of the 16 consumer complaints against Standard Mortgage Corporation, 6% were disputed by the consumer (i.e. the consumer was not happy with how Standard Mortgage Corporation responded to their complaint) and 88% were processed in a timely manner. 6% of consumer complaints against Standard Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 9 | 11% |
| Loan modification,collection,foreclosure | 7 | 0% |
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Stop CallsStandard Mortgage Corporation Mortgage loan servicing, payments, escrow account February 15, 2017 - When I tried paying my mortgage online last -, the Standard Mortgage Company 's website kept displaying error messages, would n't allow me to access my account, and assured me the problems were being logged. Because it was the end of the month and a weekend, I decided to drive a check to the company. I checked the latest correspondence from them and found I was being overcharged by over $100.00. Knowing they do n't accept what they would consider a partial payment, I opted to I emailed them at the start of the following week. I explained the situation, included screenshots of the error me... |
Standard Mortgage Corporation Mortgage loan modification,collection,foreclosure February 29, 2016 - I lost my job -/-/- and asked my mortgage company to extend my loan one month so that I can stop having to pay them $37.00 in delinquent fees like I have been doing since -/-/- because I get my social security check on the last week of every month. The note is due on the first, but since I fell delinquent -/-/- due to my job loss and my social security checks did n't start coming in until -/-/- ; I called Standard Mortgage asking them to help me catch up. They said no just like they have done since I opened the mortgage loan with them in -/-/-. I can understand them ... |