Review and analysis of over 8 complaints against Atlanticus Services Corporation
Atlanticus Services Corporation consumers have reported over 8 official complaints related to Managing the loan or lease. Out of the 8 consumer complaints against Atlanticus Services Corporation, 38% were disputed by the consumer (i.e. the consumer was not happy with how Atlanticus Services Corporation responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Atlanticus Services Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Atlanticus Services Corporation Consumer Loan managing the loan or lease March 23, 2017 - I applied for a line of credit with Fortiva based on the fact that the product I was purchasing qualified for 12 months of interest-free payment. At no time did I receive communication from Fortiva informing me of the conditions of the approval. Nor does - ( - ) website state that not getting the interest-free promotional period is a possibility. - website concentrates on the 12-month interest-free financing, and once you are approved for a line of credit with Fortiva, it automatically goes back to - website at no time showing the terms of the financing nor is written communication... |
Atlanticus Services Corporation Consumer Loan managing the loan or lease November 8, 2016 - -/-/2016 To Whom It May Concern : Please note that in -/-/2016, I called Fortiva Personal Loans and requested that my due date be changed from the end of the month to the -. I got an acknowledgment that it was done, yet they have been harassing me and also reported me delinquent on my credit report based on the original due date. I have tried to contact them a few times but there always seems to be a language barrier. I am requesting that my due date be honored for the - of the month and that my credit reports are corrected. Please see attached documentation that indicates that they ... |
Atlanticus Services Corporation Consumer Loan managing the loan or lease July 6, 2016 - I made a payment to Fortiva services 1day too early for $270.00 on -/-/16 which I was finally told was in the previous months statement cycle. If I had made the payment on -/-/16 all would have been fine but there was no warning message on Fortivas website where I always make the electronic payments. My issue is at the time I was not aware of the statement cycle cutoff dates but Fortiva refuses to adjust the early payment to the next day which would 've made my account current. I had to pay them an additional $110.00 rounded out to $110.00 as suggested by the representative t... |
Atlanticus Services Corporation Consumer Loan managing the loan or lease January 26, 2016 - Fortiva Retail Credit does not provide monthly statements to show amortize principal and interest. Only online service to review account but no details, Spoke numerous times to creditor who reluctantly states no statements issued or yes we will mail statement and never get one. My complaint is true breakdown of my personal loan. Misleading practices is my complaint. Contact information : FORTIVA RETAIL CREDIT - - - - - -, GA - -. - ... |
Atlanticus Services Corporation Consumer loan managing the loan or lease August 27, 2015 - I purchased a prepaid skincare package through a company called - - -. The package was financed through Fortiva. In - of 2014, - - - abruptly closed its doors leaving customers such as myself with outstanding bills for treatments that were never received. I had made payments on my Fortiva account until the provider closed. I stopped making payments because I did n't feel I was responsible for paying for services that I did not and would not receive. Fortiva has reported late payments on my credit reports is now threatening a charge off collection. ... |
Atlanticus Services Corporation Consumer loan managing the loan or lease May 26, 2015 - We have a loan with -. It shows up on our credit report as a credit card. They will NOT accept a payment via a credit card, only debit or, their preferred method, direct access to our bank account. We have thoroughly reviewed our agreement and the payment options on THEIR website, and it does NOT say that credit cards can NOT be used for payments. Upon making a payment, by debit card on the phone, only a confirmation number is given, with no way to request or print a receipt. They do n't give receipts, not even by email. ... |