HSBC North America Holdings Inc. Identity Theft / Fraud / Embezzlement Complaints

Review and analysis of over 5 complaints against HSBC North America Holdings Inc.

HSBC North America Holdings Inc. consumers have reported over 5 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 5 consumer complaints against HSBC North America Holdings Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Identity Theft / Fraud / Embezzlement Consumer Complaints


HSBC North America Holdings Inc. Credit card identity theft / fraud / embezzlement

May 25, 2016 - In - and - I requested a copy of my credit files from each of the bureaus so that I could check my credit after an issue was brought to light by the IRS concerning a judgment which is a result of Identity theft. On checking my reports I noticed that there is account opened with HSBC Bank for over 7 years that is not known to me which is in default and is the reason why my credit is reporting so badly. I need to validate this account. Please ask the company to forward via CFPB all verification documents used to open this account ; signed contractual agreement ; and Identification used to ...

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HSBC North America Holdings Inc. Credit card identity theft / fraud / embezzlement

April 11, 2016 - In 2009, I was working in the - -. I did not open an account with HSBC. However someone who had my information did secure an account. I have trying for years to get this blemish removed from my credit file. I demand that the credit card company provide legitimate proof of ownership. I never signed any application. Accounts were opened online in my name and I have tried repeatedly to clear the matter. HSBC has not been cooperative and has not provided any substantiation to keep this on my clean record. ...

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HSBC North America Holdings Inc. Credit card identity theft / fraud / embezzlement

April 4, 2016 - HSBC bank continues to list a fraudulent account on my - credit report and refuses to provide sufficient proof of my ownership of the account. I never opened nor used any account from hsbc bank/-. this account was opened in 2010. I was not even living in Massachusetts in 2010. this continues to damage my good credit. ...

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HSBC North America Holdings Inc. Credit card identity theft / fraud / embezzlement

February 15, 2016 - In -, -, I pulled my credit report and found an account I was not familiar with that was in collections with a company named - - -. It stated that it was a closed credit card account and the original creditor was HSBC. On - -, -, I sent a request for debt validation to both - - - and HSBC regarding this account. - responded on - -, -, stating they could not validate the debt and would instruct the credit reporting agencies to remove the - account from my credit report. HSBC never responded. In -, -, the credit entry by - was not removed,...

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HSBC North America Holdings Inc. Credit card identity theft / fraud / embezzlement

February 7, 2016 - HSBC is no longer sending bills. I have a $10.00. charge from - - that I was never sent. When I configured my HSBC online banking account I never signed up for 'e-statements '. When I checked my online setup on - -, - the 'estatements ' option was not selected. HSBC customer support was unable to help after escalating, the HSBC Supervisor was too busy to speak with me. HSBC customer support would not take care of the late charges, accept resposibility for the issue nor cancel this MasterCard account. ...

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