SunTrust Banks, Inc. Identity Theft / Fraud / Embezzlement Complaints

Review and analysis of over 4 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 4 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 4 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Identity Theft / Fraud / Embezzlement Consumer Complaints


SunTrust Banks, Inc. Credit card identity theft / fraud / embezzlement

December 23, 2016 - - - - Fraudulent transaction attempted with my credit card account at - in -, Georgia - card was previously issued with security chip, and fraudulent transaction attempted with card not containing a chip - this attempted transaction was declined by the merchant - a second attempt was then made with a " card not present '' transaction at the same location - this transaction was reviewed by SunTrust Visa credit card fraud desk and approved by them without contacting me - - - I notice the charge on my account and call the credit card company to dispute the charge - on - -...

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SunTrust Banks, Inc. Credit card identity theft / fraud / embezzlement

November 15, 2016 - A credit card was opened in my name with Suntrust Bank.I have a fraud alert on my credit report stating to contact me at my phone number prior to issuing any new credit. Suntrust has closed the account but not tell me why this account was opened without contacting me first....

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SunTrust Banks, Inc. Credit card identity theft / fraud / embezzlement

October 18, 2016 - Approximately 30 days ago i received a mailed postcard from Suntrust Bank stating my address had been changed to a " new address ''. This " new '' address was my residence approximately one year ago. I called Suntrust and spoke to their Manager - who denied there was a change of address. I asked it be corrected and this was done with a new post card about a week ago. I was chagrined to receive yet another post card notifying me that my address has once again been changed back to the prior residence today. Again spoke to Customer Service and they are investigating, saying it has to do with a...

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SunTrust Banks, Inc. Credit card identity theft / fraud / embezzlement

October 16, 2016 - I received an unsolicited, unauthorized and unwanted - - from Sun Trust. I phoned Sun Trust, spoke with - - who said she wanted to verify my complaint and would call me back. In the meantime, my grandson also received an unsolicited, unauthorized and unwanted - -. I phoned - who said my complaints were " going up the ladder ''. After two months without hearing from -, I phoned her to check the status. She said she would check again and get back to me. Not hearing from her, I called back. No answer, so I left a message requesting her to call me. Nothing! I tried many tim...

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