SunTrust Banks, Inc. Credit Card Complaint

SunTrust Banks, Inc. Credit card department,

Identity theft / Fraud / Embezzlement Florida

A credit card was opened in my name with Suntrust Bank.I have a fraud alert on my credit report stating to contact me at my phone number prior to issuing any new credit. Suntrust has closed the account but not tell me why this account was opened without contacting me first.