Remitly, Inc. Other Service Issues Complaints

Review and analysis of over 1 complaints against Remitly, Inc.

Remitly, Inc. consumers have reported over 1 official complaints related to Other service issues. Out of the 1 consumer complaints against Remitly, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Remitly, Inc. responded to their complaint) and 0% were processed in a timely manner. 0% of consumer complaints against Remitly, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Other Service Issues Consumer Complaints


Remitly, Inc. Money transfers other service issues

November 21, 2016 - On -/-/2016 I registered and initiated a money transfer operation with a company called Remitly, Inc. During the process I told them I was stationed overseas. To confirm my identity they told me in a telephone conversation with their risk management staff member that I must provide them a copy of my military ID. I am currently -. I informed Remitly that copy of a military ID is a criminal offense under Title 18, U.S. Code, Part I, Chapter 33, Section 701 and are punishable by fine and/or imprisonment. Remitly 's response is that Know Your Customer trumps federal criminal statutes. They ...

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