Review and analysis of over 15 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 15 official complaints related to False statements or representation. Out of the 15 consumer complaints against Ally Financial Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Ally Financial Inc. Debt collection false statements or representation attempted to collect wrong amount November 5, 2015 - My father passed away in -. He had an auto lease agreement with Ally Financial. We contacted Ally Financial to notify them of his death and get their guidance on what options we have to proceed. In conversations with Ally, they advised us to return the vehicle to the auto dealership. We asked about any financial liability to my father 's estate if we returned the vehicle. Ally advised us that we should not expect any financial liability upon return of the vehicle. They stated that they would sell the vehicle at auction. We expressed concern that they would not attempt to get fair market val... |
Ally Financial Inc. Debt collection false statements or representation impersonated an attorney or official July 17, 2015 - Ally Bank uses criminal thuggish tactics in an attempt to collect payments because I fell behind in my car payments. Their tactics have caused me and my mother unreasonable harm. For example, last week on Monday - -, 2015, at - -, an agent of Ally Bank, -, - - - -, - - -, repeatedly called my mother 's home. In Particular, one person who called, identified herself as - -, she pretended to be a law enforcement officer by stating that she was with the investigation unit. '' She also disclosed that she was trying to reach me because they wanted me to tur... |