Ally Financial Inc. Debt Collection Complaint

Auto False statements or representation impersonated an attorney or official

Ally Financial Inc. Debt collection department,

False statements or representation Impersonated an attorney or official New Jersey

Ally Bank uses criminal thuggish tactics in an attempt to collect payments because I fell behind in my car payments. Their tactics have caused me and my mother unreasonable harm. For example, last week on Monday - -, 2015, at - -, an agent of Ally Bank, -, - - - -, - - -, repeatedly called my mother 's home. In Particular, one person who called, identified herself as - -, she pretended to be a law enforcement officer by stating that she was with the investigation unit. '' She also disclosed that she was trying to reach me because they wanted me to turn in the car implying that it was a criminal violation to owe money on a car loan. That is bad, because it appears to be a violation of my consumer protection rights and a UDAAP. It is certainly an unfair practice that puts the bank and its depositors at risk because of possibility of claims and damage to their reputation - especially if - - takes interest. As I said, that was bad, but it was not


the middle of the night! Imagine this : she looks out the window and sees someone with a flashlight in her side yard and backyard - and then actually pounding on the door in the middle of the night. She opened the door to a man in a uniform with stripes on his pants who identified himself as from the - Investigative unit! '' saying he was looking for - -. She said for what? '' he repeated the question and then said he was looking for - 's - -. My mother told him she was calling the local police. She then came back to the front door with her phone in her hand and asked for his name and rank, He handed her a paper and said You are served!!! '' She was scared to death, he appeared to be armed, but as she said she was calling the police he quickly left. He tore down the street out of town and went back to -, - where we believe that operation is located. My mother was confused and did not call the police. She then looked at the paper he gave her and then she read that It only said Sorry I missed you. '' I have the paper for you to review. But their tactics made her believe it was a legal process. Again, what government agency allows people to pretend to be law enforcement and knock on peoples ' doors in the middle of the night? Finally, I tried to catch up on arrears because of this intimidation and then they told me that they would not take the back payments that I had to pay the balance in full plus additional charges for their thugs. My account with Ally is -.

Ally Financial Inc. customer in New Jersey
Jul 17, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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