Review and analysis of over 18 complaints against Citibank
Citibank consumers have reported over 18 official complaints related to Overlimit fee. Out of the 18 consumer complaints against Citibank, 17% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Credit card overlimit fee December 30, 2016 - Citi- - Master Card/- charged me a $39.00 over-limit fee for being $79.00 over the limit. I am a 20 year card holder and I called to ask it removed. I was told they would not. I asked to have a block put on the card so it would not happen again. They said they would not - it was my problem to watch my spending.... |
Citibank Credit card overlimit fee June 29, 2016 - I have a Macys credit card and i wanted to place an order which never in the past i had an issue and when i was on the chat screen with someone from Macys they told me i was past my credit limit and i asked how much and they well your limit is $600.00 and you are at $800.00 and something cant quite remember the exact amount. but i said " WHAT! '' how can i be past my limit when i was never told i was past my limit and to this date i get emails from you saying to pay the minimum due which is $29.00 and i pay $30.00 or more! How can they do this isnt this a ripoff?? if im at my limit the... |
Citibank Credit card overlimit fee May 24, 2016 - In the transition between - - - and Citibank, my balance was not transferred from - - to Citibank completely. - and Citibank sent out notices stating that because of a change from - they would be closing all - related american express cards and transferring the balances to Citibank, their new partner. Although I did not want this I had no choice. Now I find out that Citibank did not transfer the entire balance and would be reporting my account as over limit until. when I questions this the agent stated that he did not know what that report would do to my credit score. ... |
Citibank Credit card overlimit fee February 18, 2016 - I opened a small limit ( $500.00 ) credit card at Home Depot to use for minor purchases made infrequently. HD 's system is supposed to reject charges that are over limit. However, it let me charge beyond the limit ( around $300.00 ), then proceeded to charge interest in an amount larger than the minimum payment. I caught this scheme when my balance did n't change & paid a substantial amount to bring the total below the $500.00 limit. They also then reported my credit as over limit. That is was over limit was due to their system and/or deliberateness to enable profiting from interest paym... |