Citibank Credit Card Complaint

Overlimit fee

Citibank Credit card department,

Overlimit fee Florida

Citi- - Master Card/- charged me a $39.00 over-limit fee for being $79.00 over the limit. I am a 20 year card holder and I called to ask it removed. I was told they would not. I asked to have a block put on the card so it would not happen again. They said they would not - it was my problem to watch my spending.

Citibank customer in Florida
Dec 30, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20111/20124/20125/20127/20129/201210/201212/20123/20133/201412/20141/20152/20165/20166/201612/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankOverlimit fee55.6%27.8%11.1%5.6%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOverlimit fee4.5%4.5%5.1%1.1%34.3%50.0%0.6%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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