FNIS (Fidelity National Information Services, Inc.) Customer Service/Customer Relations Complaints

Review and analysis of over 9 complaints against FNIS (Fidelity National Information Services, Inc.)

FNIS (Fidelity National Information Services, Inc.) consumers have reported over 9 official complaints related to Customer service/Customer relations. Out of the 9 consumer complaints against FNIS (Fidelity National Information Services, Inc.), 33% were disputed by the consumer (i.e. the consumer was not happy with how FNIS (Fidelity National Information Services, Inc.) responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against FNIS (Fidelity National Information Services, Inc.) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Customer Service/Customer Relations Consumer Complaints


FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations

November 11, 2015 - I went to - first then to a - ( - ) Supermarket to cash a tax refund check from - ( I live in - ). Both places use certegy ( Formerly Equifax ). Both places refused to cash the check and gave no reason why. I called the customer service to find out why and again, they gave me no reason for the denial of service. ...

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FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations

June 3, 2015 - I do not have Bank account. Rather, I use a prepaid debit card from - - that allows me to deposit checks by taking a photo with my phone. Recently, I tried to deposit a $77.00 check from the U.S. Treasury for federal jury duty via this method. It was declined, and I was instructed to call Certegy check services. I did, and they said they ca n't tell me why they issued a recommendation to decline the check. They are rude, deceitful, and refused to share any kind of information that would explain why they consider a check from the U.S. Treasury a risk ''. I am unable to do anything with...

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FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations

April 23, 2015 - Certegy - - has a file of my name and an account with a business that I have been informing them since -/-/- that account was under fraud and not mine but still they did nothing to resolve this but hold this account to my name and lowered my credit score each month for an account that is not mine. I contacted them today - they now state I owe - and they are charging me - for check return fee, the account was found to to now be mine from the start, so why have they not removed this account and so I am asking for help on having this removed they have taken from my credit scor...

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